Terms of Use

You can view the terms of use, etc. of the Kurita Group website.

  • Privacy Policy

    1. Basic Policy

    Kurita Water Industries, Ltd. (the “Company”) shall comply with the laws and regulations, guidelines, etc. on personal data protection of each country and region (collectively, the “Personal Data Protection Laws”), and properly obtain and handle the personal data (which shall have the meaning as set forth in the Personal Data Protection Laws) of customers, business partners, shareholders and officers and employees, etc. (collectively, the “Data Subjects”), and make efforts to protect personal data.

    2. Collection of Personal Data

    The Company may obtain from the Data Subjects, their names, company names, affiliation, telephone numbers, email addresses, positions, and online identifiers; and with respect to employees, personal data necessary for personnel management, labor management, company asset management, etc., and other information necessary to achieve the purpose of use stated in the “Purpose of Use” below. In addition, the Company shall obtain the foregoing from public information on the Internet, social media, and provision from third parties.

    3. Purposes of Use

    The Company will use obtained personal data for the following purposes:

    (1) Customers’ personal data

    1) For provision of products and services
    2) For appropriate and smooth transactions
    3) For responses to various inquiries including consultations on products and services
    4) For research and analysis, etc. on products and services such as customer satisfaction surveys and browsing history acquisition
    5) For analysis of information such as obtained browsing history, and provision of information by sending catalogues or emails, etc. on products and services regarding which customers’ interests are high

    (2) Business partners’ personal data

    1) For various communications necessary in the course of business
    2) For appropriate and smooth transactions

    (3) Shareholders’ personal data

    1) For provision of products and services
    2) For appropriate and smooth transactions
    3) For the management of shareholders such as preparation of shareholder data pursuant to the prescribed standards pursuant to various laws and regulations
    4) For research and analysis, etc. on products and services such as customer satisfaction surveys and browsing history acquisition
    5) For analysis of information such as obtained browsing history, and provision of information by sending catalogues or emails, etc. on products and services regarding which customers’ interests are high

    (4) Personal data of applicants for recruitment, applicants for internship, and retirees

    1) For work on provision of information and recruitment
    2) For management of recruitment work at the Company
    3) For the provision of information, communication, etc. to retirees

    (5) Personal data of the Company’s officers, employees, etc.

    1) For personnel and labor management, salary-related work, expense settlement work, education and training and human resources management, provision of welfare benefits, and work pursuant to laws and regulations such as social insurance and taxation
    2) For health control, ensuring health and safety, crime prevention, asset management, and provision of IT services
    3) For business communications and for other work incidental to the purpose above

    4. Disclosure and Provision of Personal Data

    The Company shall comply with laws and regulations, and may disclose and/or provide acquired personal data to recipients in the following category:

    (1) Related company, etc.

    The Company may disclose and/or provide personal data to companies belonging to the Company group.

    (2) Officers and employees

    The Company may disclose and/or provide personal data to the Company’s officers and employees who are authorized to access and have the need to access personal data.

    (3) Service providers

    The Company may disclose and/or provide personal data to service providers who are third parties to perform certain services, such as IT service providers (including data servers and cloud service providers), legal advisors, and insurance companies.

    5. Joint Use

    Under Japanese law, the Company may share acquired personal data to the extent necessary to achieve the “3. Purpose of Use” above, using the framework for joint use under the Personal Information Protection Laws with companies belonging to the Company group. Items, the scope of use, and the person responsible for management of personal data for joint use shall be as follows:

    (1) Item of personal data for joint use

    Items necessary to achieve the purpose of use above such as contact address, including names, company names, affiliation, telephone number, and email address.

    (2) Scope of the person for joint use

    Company group

    (3) Person responsible for management

    Kurita Water Industries, Ltd.

    6. Provision to Persons Overseas

    In the case of provision of personal data to third parties or overseas group companies beyond national boundaries, the Company shall comply with the provisions on cross-border transfer of the Personal Data Protection Laws.

    7. Security Control Measures

    In order to properly handle personal data, the Company shall strive to strengthen and improve internal systems by appointing a personal information protection officer, developing and implementing internal rules, conducting audits, training officers and employees, other supervision of handling personal data, etc.

    The Company implements the measures set forth below for security control.

    1) Formulation of basic policy
     To ensure proper handling of personal data, Kurita Group personal information management policy is formulated.

    2)Development of rules regarding the handling of personal data
     Personal data handling rules are formulated regarding handling methods, responsible person, person in charge and their duties, etc. for each stage such as acquisition, use, storage, provision, deletion, and destruction of personal data.

    3) Institutional security control measures
     As well as appointment of the person responsible for the handling of personal data, employees engaged in the handling of personal data, and the scope of personal data to be handled by such employees are clarified, and the system has been developed for reports and communications to the person responsible where the facts or indicators are recognized as being in breach of the laws and handling rules.

    4) Personnel security control measures
     Periodic training is conducted with employees engaged in the handling of personal data for matters to be noted regarding the handling of personal data.

    5) Physical security control measures
     In the area handling personal data, as well as control of the entry and exit of employees engaged in the handling of personal data and restricting equipment to be brought in, measures to prevent inspection of personal data by persons not authorized to do so are taken.

    As well as taking measures to prevent theft, loss, etc. of equipment, electronic media, documents, etc. when handling personal data, including movement within the place of business, in the case of carrying such equipment, electronic media, etc., measures are taken so that personal data are not easily identified.

    6) Technological security control measures
     Access control is implemented, and the persons in charge, the scope of personal information database, etc. to handle are limited.
    A mechanism to protect the information system to handle personal data from external unauthorized access or unauthorized software is introduced.

    7) Ascertaining the external environment
     Security control measures are implemented after ascertaining the legal systems on protection of personal data of foreign countries where personal data is stored. In other cases where personal data is stored on servers established in foreign countries, security control measures are taken after ascertaining the legal systems on the protection of personal data of each country.

    8) Management of contractors
     Upon entrustment, contractors properly handling personal data are selected, and arrangements are made concerning the necessary matters so that contractors may conduct proper management.

    8. Rights of Data Subjects

    Data Subjects hold multiple legal rights to personal data stored by the Company. These rights may change depending on the Personal Data Protection Laws applied to the Data Subjects’ locations and the relationship with the Company, and may typically include the following:

    (1)Right to obtain information on the processing of related personal data, and the right to access related personal data held by the Company;
    (2) Right to demand that the Company make corrections where related personal data are inaccurate or incomplete;
    (3) Right to demand that the Company erase related personal data under certain circumstances;
    (4) Right to demand that the Company restrict the processing of personal data by the Company under certain circumstances;
    (5) Right to object to the Company regarding the processing of related personal data;
    (6) Right to demand that personal data be received in structured, generally used, and machine-readable form, and/or to demand that the Company directly transfer to the recipients their personal data within a scope that is technically feasible (so-called data portability rights); and
    (7) Right to withdraw consent to the processing of related personal data at any time.

    Data Subjects may exercise their rights by contacting the Company at the contact address stated in the Point of Contact for Personal Information Protection Consultation Contact provided below. In the case where it is considered that the Company has infringed any Data Subjects’ rights, a complaint may be lodged with the competent data protection authorities.

    Also, under Japanese law, the Company shall promptly handle inquiries on personal data disclosure, correction, suspension of use, erasure and other handling of personal data pursuant to the Personal Information Protection Laws.

    Upon confirmation of being the Data Subjects, the Company may inquire about the contact address and other particulars.

    (1) See here for the form for written request for disclosure, etc.

    (2) For inquiries regarding the Privacy Policy, please contact us here.

    【 Point of Contact for Personal Information Protection Consultation 】

    Address: Address: 10-1, Nakano 4-chome, Nakano-ku, Tokyo
    Nakano Central Park East
    Kurita Water Industries Ltd.
    Personal Information Protection Office
    Email: privacy@kurita-water.com

    Cookies function to store information about the Data Subjects having accessed websites on devices that may be connected to the Internet such as computers, tablets, and smartphones.

    The Company may use Cookies to improve the content of services such as those for the website and emails. Information collected through cookies does not include emails and names that may identify individuals, etc.

    Users may refuse the Company’s use of Cookies by refusing to receive Cookies by altering the settings of the Internet browser software. However, there may be incidences of restrictions such as not being able to use some functions such as customized functions. In such cases, please consult with the Point of Contact for Personal Information Protection Consultation stated in preceding clause 8.

    10. Personal Data Retention Period

    The retention period of personal data shall be each country’s statutory retention period or the period necessary to achieve the purpose of use above, where there is no statutory retention period. After such retention period, personal data shall be deleted promptly and securely, unless required in connection with the purpose of the agreement or other processing.

    11. Change in Privacy Policy

    The Company may revise all or part of this privacy policy.

    Date of enactment: July 1, 2007
    Date of last revision: November 27, 2024


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  • Kurita Group Information Security Policy

    1. Basic Policy

    Kurita Water Industries Ltd. and its consolidated subsidiaries (hereinafter called the “Kurita Group”) will position information security as one of the top priorities and be committed to protecting information assets based on the following policies to enhance responsibility and awareness throughout the organization. In order to maintain the trust of customers, business partners, shareholders, and society, Kurita Group shall implement continual improvements to its information security through regularly evaluating and analyzing its information security efforts.

    2. Compliance with laws, regulations, etc.

    Kurita Group will comply with the Kurita Group Code of Conduct and other internal regulations, information security laws and guidelines established by each country and region, and other social norms.

    3. Information security management

    Kurita Group will conduct risk assessments regularly and implement physical, technical, personnel and organizational measures as necessary, covering both IT and OT* , to respond to changing information security risks. These measures include education on information security, access control, and entry/exit management.

    *OT:Operational Technology

    4. Management structure

    Kurita Group has established a Group-wide, cross-functional information security management system centered around the Group Chief Information Security Officer to promote information security measures. In the event of an information security incident, Kurita Group will promptly collect the relevant information, investigate the cause, minimize the damage, and strive to prevent recurrence.

    5. Information security training

    Kurita Group will provide all executives and employees with information security education at least once a year to enhance security awareness and prevent incidents. This education covers the objectives and trends of information security, rules, information security incident cases, and prevention measures.

  • About this Website

    01. System Requirements

    We recommend that users of this website meet the following system requirements to use the website in a comfortable manner. Please note that if you view the website without meeting any of the requirements, some of the information provided on the website might not display appropriately, with regard to which we disclaim any warranties.

    Recommended OS (PC) | Windows 10/11, latest version of MacOS

    Recommended OS (smartphone) | latest version of iOS, latest version of Android

    Recommended browser | latest version of Microsoft Edge, latest version of Google Chrome, latest version of Safari Recommended screen resolution | PC 1280 x 960 pixels or more, smartphone 375 x 667 pixels or more (actual resolution)
    Plug-ins | Some content, such as videos, animations, and PDFs, can be used by installing the following plug-in software. To view PDF files, you need Adobe Reader. Please download the latest version of Adobe Reader.
    *Windows, Windows Vista, Internet Explorer, and Windows Media Player are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
    *Mac, Mac OS and Safari are either registered trademarks or trademarks of Apple Inc., in the United States and/or other countries.
    *Google Chrome is a trademark or registered trademark of Google Inc. in the United States and/or other countries.
    *Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

    02. Copyrights and trademarks

    Our company or our licensers hold the copyrights for all the materials posted on this website. You may not use them beyond the range of use legally permitted for private use, etc.: you cannot, for example, copy, process, transfer, or distribute them without consent from the respective copyright holders.

    Trademarks in the materials posted on this website (product names, service names and logos) belong to our company or our licensers, and you cannot use them without consent from the holders of the respective rights.

    03. Disclaimer

    • Please use this website upon your own judgment and responsibility.
      Please note that we will not be liable for any loss or damage caused by the use or non-use of this website, unless such loss or damage is due to our intentional or gross negligence.
      In no event will we be liable for any loss or damage caused by the installation and use of plug-ins and other applications for using this website.
      The content and URL of this website may be changed or deleted without prior notice.

    • The Company's current performance forecasts, plans, strategies, etc. published in the shareholders investors section are forecasts of future performance that are not historical facts. These are judgments made by the Company based on currently available information and include risks and uncertainties. Actual performance may differ significantly from these performance forecasts due to various important factors, so please refrain from placing complete reliance solely on these performance forecasts. In addition, the Company will not necessarily revise its future forecasts regardless of new information, future events, or other results.

    04. Links

    In principle, you may establish a link to this website freely. We, however, may reject the links that might cause us to lose our social trust, such as links from websites that are offensive to public order and morals, and those that contain defamatory statements.
    When you link to this website, please set the address to https://www.kurita.co.jp/ The URLs of other web pages may change without prior notice.
    In no event will we be liable for the websites that link to this website.
    This website may link to other online sites, but this does not mean that our company recommends the use or content of the websites, and we will not be liable for any of their content.

  • Social Media Policy

    01. Objectives of this Policy

    The proper use of social media provides interactive communication and the timely transmission of information globally. By using social media, Kurita Water Industries Ltd. and its consolidated subsidiaries (hereinafter "the Kurita Group") aim to build better relationships with customers and the public (hereinafter "Users") through official accounts created on various online platforms to share promotional activities, communication activities, announcements and other public relations activities (hereinafter "Official Accounts").

    02. The Kurita Group's Attitude toward Using Social Media

    In relation to the operation of Official Accounts, the Kurita Group will participate in social media with the following sensible attitude:

    • We will pay attention to the content of the information we send and how we send it and make sure that we do not spread false information or mislead Users.

    • We will promptly apologize and correct any misinformation or misleading statements.

    • We will disseminate information and engage in dialogue as a person of good sense without falsifying our identity.

    • We will observe the rules and regulations of each type of social media established and operated by third parties.

    • We will respect the intellectual property rights, privacy and other rights of third parties and take care not to defame any third party.

    • We will be respectful of other cultures and mindful of appropriate behavior on all social media platforms.

    03. About Communications

    • The Kurita Group does not follow all Users who follow Official Accounts, including channel subscribers. In addition, following other Users' accounts through Official Accounts does not indicate support or approval from the Kurita Group with respect to their thoughts, beliefs and opinions.

    • The Kurita Group does not reply to all comments on Official Accounts.

    • The Kurita Group does not respond to all direct messages (hereinafter "DMs") to Official Accounts.

    • The Kurita Group may directly contact people through the relevant department with comments or DMs regarding products or services on its Official Accounts.

    04. Handling of Personal Information

    The Kurita Group shall adequately handle personal information obtained through Official Accounts by following the Kurita Group Privacy Policy. For the Kurita Group Privacy Policy, see https://www.kurita.co.jp/english/site/privacy.html.

    05. Prohibitions

    In order to achieve better communication on social media, please refrain from creating posts that fall under any of the following categories on our Official Accounts. We may delete a post, block an account, or unfollow a user if an act of the user falls under any of the following categories:

    • An act that infringes on the rights of the Kurita Group, other Users or any third party;

    • An act of infringing on the property or privacy of the Kurita Group, other Users or any third party;

    • An act of damaging the reputation or credit of, or defaming, the Kurita Group, other Users or any third party;

    • An act of discrimination based on race, ideology or creed, etc. or promoting discrimination;

    • An act that violates or is likely to violate public order, morals, laws or regulations;

    • An act of providing information containing harmful, obscene or violent information or the portrayal thereof;

    • An act of fraud, making a false statement, spreading a mere rumor or promoting a rumor;

    • An act that leads to or is likely to lead to a criminal act;

    • Political activities, election campaigns or any similar activities;

    • Missionary activities, solicitation or other acts related to a specific religion, organization or group, etc.;

    • An act that could prevent effective communication or interfere with the operation of our Official Account;

    • An act that offends other Users or any third party, such as creating disagreement or through a temporary emotional reaction;

    • An act of impersonating another User or any third party, etc.;

    • An act of promoting external content such as advertising, publicity, or affiliation with other for-profit activities that are unrelated to the products and services of the Kurita Group;

    • An act of spamming, phishing, or making multiple posts;

    • An act of posting or sending harmful computer programs and the like;

    • An act of making a post unrelated to the purpose of our Official Account; or

    • Any other act that is deemed by the Kurita Group to be inappropriate on reasonable grounds.

    06. Disclaimer

    • Posts on social media by the officers or employees of the Kurita Group through accounts other than Official Accounts do not necessarily represent the Group's views.

    • Please note that the information provided by the Kurita Group using Official Accounts does not necessarily represent the official announcement or opinion of the Kurita Group, as the focus is on immediacy and timeliness. Please check the Kurita Group website for its official announcements and opinions.

    • The Kurita Group assumes no liability for Users' posts made on Official Accounts.

    • The Kurita Group assumes no liability for any damage Users incur from using or not being able to use Official Accounts.

    • The Kurita Group assumes no liability for any damage incurred by any User or third party due to discontentment or disagreement between Users or between any User and any third party that may arise in connection with Official Accounts.

    • In addition to those listed in 1. through 5. above, the Kurita Group assumes no liability for any damage suffered by any User or third party due to matters related to Official Accounts.

    • Copyright in and to a post made using an Official Account shall belong to the User who made such post, but the User shall, by such posting, grant to the Kurita Group a worldwide, royalty-free and non-exclusive right to use (including, processing, excerpting, reproducing, publishing or otherwise translating/adapting, etc.) the posted content, and shall be deemed to have agreed not to exercise its author's moral rights against the Kurita Group and an individual who has succeeded to the rights from, or has been granted the rights by, the Group. However, this does not apply to the case where it is otherwise specified in each social media use agreement.

    • Each social media account is operated by each operating company or its system. Therefore, we are not able to answer any questions about how individual social media accounts are operated, how to use them, or any other technical questions.

    • An Official Account's operation by the Kurita Group may be terminated without notice.

    • The Kurita Group may change this policy without notice.

    07. Inquiries

    For inquiries and opinions, etc. concerning the Kurita Group or posts by the Group using Official Accounts, please use "Contact Us" on the Kurita Group official website.

    08. Supplemental provision

    Official Accounts Operated by the Kurita Group

    A. YouTube
    B. LinkedIn
    C. X
    D. Facebook
    E. WeChat
    1. 栗田工业
    F. Instagram

    Established on: February 1, 2020

    Although we take great care in the content posted on this website, please note that we cannot be held responsible for any errors in the information posted or any problems caused by downloading data, etc.
    This website is not intended to solicit investments. Users are requested to make investment decisions at their own discretion.

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